SupportCategory: Jollyany - WPTopbar not showing
syrupdesigns asked 46 years ago

Hello we have installed Jollyany and it is all working really well. However the Topbar is not showing. We have activated it in Theme Settings, but it does not work. Please help.

4 Answers
support Staff answered 4 years ago

Hi,
For this you can go Appearance >Theme options > General settings >Show/Hide Topbar: you can ON your topbar here.
After that if your problem is not solved then.Please send your wp-admin info with site URL to diagnose your issue.
Thanks

syrupdesigns replied 4 years ago

Have done that

http://www.evergreen-accounting.co.za/wp-admin
Username: Geraldine Buckton
PW: Smithsonian90()()

support Staff answered 4 years ago

Hi,
Please check your site your Topbar issue has been fixed.and we deactive your (Top bar) plugin please donot use this plugin.
Please replace the attached files in the following path " wp-contentthemesjollyanyincludes " .
https://www.dropbox.com/s/ygbu8264i663ht4/vp_new.zip?dl=0
Thanks

syrupdesigns answered 4 years ago

Thank you – we only uploaded the additional topbar since the Jollyany one wasnt working. What was the issue? Why didnt it work? Would like to know for future use. Thank you for your time and effort.

support Staff answered 4 years ago

Hi,
you are always welcome .we are always here to assist you.
some files was not updating thats why is options are not working.Now you can use this topbar options.
Please replace the attached link file in the following path " wp-content\themes\jollyany\includes"
https://www.dropbox.com/s/ygbu8264i663ht4/vp_new.zip?dl=0
Thanks

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