SupportCategory: Jollyany - WPRevolution Slider – On selecting slider type issues
marketing_navyug asked 48 years ago

Hi,
I bought this theme from ThemeForest. I am trying to make my own slider by selecting Slider Type but on selecting any options(eg. Carousel Slider) from "Select a Slider Type" I am getting a "wait for a minute-message" screen(Preset Loaded) and nothing happens. I also checked the developer console for any error or issue, and I found that one particular request is going again and again
"POST XHR http://MyIP/wp-admin/admin-ajax.php [HTTP/1.1 200 OK 500ms]"
Please help me out.
In addition to this, I also requested for documentation of mega menu. Please share that too.

3 Answers
support Staff answered 2 years ago

Hi,
First of all sorry for documentation, we dont have detailed documentation for mega menu.
Now let me know your php version.
Thanks!!

marketing_navyug answered 2 years ago

Hi,
My php version is PHP 7.1.2. Please help me out.

support Staff answered 2 years ago

Hi,
Please ask your hosting provider to change the PHP version to 5.4 or 5.6.Hope this will fix the issue.
Thanks!!

marketing_navyug replied 2 years ago

Hi Team,
This is very surprising, why should I move back to 7.1? I had a newer version because all my other plugins would require a newer version, now changing my PHP would mean all the other websites hosted + the other plugins would get affected. This is not done, please provide an alternate solution.

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