SupportCategory: Jollyany - WPIssue on import demo content and site layout
ranjan asked 46 years ago

I got an error "You do not have sufficient permissions to access this page." when uploading the demo content from the theme option and site isn’t looks good as in the demo.
Please help it’s urgent.

11 Answers
support Staff answered 4 years ago

Hi,
Please send your wp-admin info to diagnose your issue.
Thanks

ranjan replied 4 years ago

Hi,
My site login details are as follows :
site link :
http://b37.d96.myftpupload.com/forum/
admin details :
http://b37.d96.myftpupload.com/forum/wp-admin
Username : superadmin
Password : GcgtH)@lS$Z8jBpdYu%BQr)A

It’s urgent so I hope you will resolve my issue asap.

Thank you
Ranjan

ranjan replied 4 years ago

Hi,

Please inform me when you will install the demo on my site.

Thanks,
Ranjan

ranjan replied 4 years ago

Hi,

Please inform me when you will install the demo on my site.

Thanks,
Ranjan

ranjan answered 4 years ago

Hello,
Please reply me whether it’s done or not. It’s urgent matter pleaseeee.

support Staff answered 4 years ago

Hi,
Please check your site your demo has been ready,and when we import slide they show server error.Please contact your hosting to increase memory limit,and exactuation time.Please see the attached screenshot of that.
https://www.dropbox.com/s/2ag2xen5ic95ash/server%20error.PNG?dl=0
Thanks

ranjan replied 4 years ago

Hi,

Thank you for uploading the demo content for me but there is an error showing on the bottom and there is a horizontal line. Please would you fix those too.

Thanks,
Ranjan

ranjan replied 4 years ago

HI,
Another thing is why I’m getting this message when uploading the demo content from theme option “You do not have sufficient permissions to access this page.”
TThanks

ranjan replied 4 years ago

And by how much we need to increase memory limit,and exactuation time ?

ranjan replied 4 years ago

And by how much we need to increase memory limit,and exactuation time ?

ranjan replied 4 years ago

And by how much we need to increase memory limit,and exactuation time ?

support Staff answered 4 years ago

Hi,
Please check your site your twetter settings and line has been set,you can increase memory limit and exactuation time as your requirment.
Thanks

ranjan answered 4 years ago

Hi,
Thank you but still the "WHY JOLLYANY IS SIMPLE & VERY POWERFUL?" isn’t looking good I have attached the screenshot too. And would you please clear me why I’m getting error while uploading the demo content "You do not have sufficient permissions to access this page." ?
Thanks

ranjan answered 4 years ago

And even I have changed the Color Scheme from the theme option won’t effect anything on the site it’s still yellow color.

ranjan answered 4 years ago

Still there is alot of differences than your demo. Why there are alot of problems in your theme I’m getting fraustrate.

support Staff answered 4 years ago

Hi,
Please contact your hosting to increase memory limit and execution time then we will fix your all issues. you can import your demo content data from Tools > imort, instead of Theme options.
Thanks

ranjan answered 4 years ago

Hi,
Please don’t do anything on my site till I inform you. I have purchased another theme because your support and theme makes me fraustrate.
Thanks

support Staff answered 4 years ago

Hi,
ok,The gvien info are not working.Please send your correct wp-admin info to diagnose your issue.Please send your admin info through private.
Thanks

ranjan replied 4 years ago

Hi,
I have already purchased another theme and it’s working fine without any issues. No need to do anything for now. I have lost my money on your theme.
Thanks

support Staff answered 4 years ago

Hi,
We are really sorry for all issues.we have tried to ready your demo but due to less memory and execaution we are unable to install.we are always here to assist you.we will surelly solve your all issues.
Thanks

ranjan replied 4 years ago

Hi,
It’s not a problem because of memory and execution because I have increased and tried and still showing error for me so I have decided to leave and install new theme which is working perfect without any issues.
Thanks

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