SupportCategory: Bloxo - WPFATAL ERROR
marcusvadesilho asked 46 years ago

Hi guys.I need help!I can’t enter in my website: http://www.deboramontes.com.br/Message in browser:"Fatal error: Cannot redeclare class lessc_formatter_compressed in /home/u181474180/public_html/site/wp-content/plugins/theme_support/includes/thirdparty/lessc.inc.php on line 3666"I can enter in WP-ADMIN. I think the "theme_support" plugin no working. When I turned off the plugin, the website entered, but it staied disconfigured.I bought this theme. I have the purchase code.I’m looking forward to hearing from you.Regards,Marcus Vadesilho.

marcusvadesilho replied 4 years ago

website: http://www.deboramontes.com.br

3 Answers
support Staff answered 4 years ago

Hi,
Please send your wp-admin info and FTP info to diagnose your issue.
Thanks

marcusvadesilho replied 4 years ago

this forum is public? only you’ll able see the FTP information?

marcusvadesilho replied 4 years ago

this forum is public? only you’ll able see the FTP information?

support Staff replied 4 years ago

You can make a post public or private.
You’ll see a dropdown under edit to make post public or private.

marcusvadesilho replied 4 years ago

this forum is public? only you’ll able see the FTP information?

support Staff answered 4 years ago

Hi,
you forget to share your wp-admin info.
Thanks

marcusvadesilho replied 4 years ago

link: http://www.deboramontes.com.br/site/wp-admin
login: admin
key: debora2015

marcusvadesilho replied 4 years ago

link: http://www.deboramontes.com.br/site/wp-admin
login: admin
key: debora2015

marcusvadesilho replied 4 years ago

link: http://www.deboramontes.com.br/site/wp-admin
login: admin
key: debora2015

marcusvadesilho replied 4 years ago

link: http://www.deboramontes.com.br/site/wp-admin
login: admin
key: debora2015

support Staff answered 4 years ago

Hi,
we have checked your site this error occur due thirdparty plugin (SiteOrigin Widgets Bundle) .
we have deactivate this plugin.Please check your site.
Thanks

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