SupportCategory: Jollyany - WPDESIGN QUESTIONS – SUPPORT ISN'T ANSWERING PLEASE HELP
tombrulou asked 47 years ago

I have requested assistance regards to html5 as i was told to do so, its been over a week now and ive had no reply.
this is pretty poor support and its not been great for me who needs urgent help.
It’s regarding the Jollyany Theme, how do you manage to get the Elements central on the page, mine are going off the page and it looks poor.
Your demo – https://gyazo.com/9d54e2117d80c4b33a485bcc47aa6847
My Site – https://gyazo.com/38b6b4ce1596f8636081451387927987

Question Tags:
6 Answers
support Staff answered 4 years ago
tombrulou replied 4 years ago

Hi yes I am using the wordpress one, I incorrectly linked HTML,

is there a way to get the background colours to adjust from white to grey? or do i just change background colour on the settings on visual composer?

Finally, i saw on the demo – https://gyazo.com/e9fda30a28ab59ef45323b6272769b0e
I have fixed other issues myself, but I need to replicate this, can you help?
I can’t figure out what element it should be

thanks for replying

support Staff answered 4 years ago

Hi,
The link you have sent to us is just a landing page this is not a part of theme.
If you want to change the Background color of your any section : you can edit your page > Row Settings >Design options >Background color (you can set here).
see the attached imges
https://www.dropbox.com/s/al2cfotrx2t0lmr/step1.zip?dl=0
https://www.dropbox.com/s/v8cy1z9x1phlsml/step2.zip?dl=0
https://www.dropbox.com/s/cy3rqst1dt2fkd0/step3.zip?dl=0
Thanks

tombrulou replied 4 years ago

sorry no what i am after is this :
https://gyazo.com/51d9f57f6005969b1154a88b42f57221
its here if you scroll down on the live demo- https://jollythemes.com/html/fbar/?theme=Jollyany-WP

– I would just like to know the process used to get the small paragraphs, with icons, in line, with picture centred.

Please can you help as it’s the main reason I purchased this theme, thank you

tombrulou answered 4 years ago

sorry no what i am after is this :
https://gyazo.com/51d9f57f6005969b1154a88b42f57221
its here if you scroll down on the live demo- https://jollythemes.com/html/fbar/?theme=Jollyany-WP
– I would just like to know the process used to get the small paragraphs, with icons, in line, with picture centred.
Please can you help as it’s the main reason I purchased this theme, thank you

support Staff answered 4 years ago

Hi,
We are really sorry for this, It is just a landing page( https://jollythemes.com/html/fbar/?theme=Jollyany-WP ) not a theme demo. In this page We are define theme features.
This is the demo live link:https://jollythemes.com/wordpress/jollyany/
Thanks

tombrulou replied 4 years ago

ok thanks for that, anyway this is exactly the same just with 1 column instead of two.

On homepage 5, where you see this https://gyazo.com/f6af35aac2c4aac6627e0ec51e8f0ef5

it includes ‘services’ can you tell me how i add ‘services’ to show on my page?

at the moment when i add services in, it shows blank as i haven’t been able to work out where to add services in. thanks

tombrulou answered 4 years ago

topbar is still missing on my site.
where can I request a refund for this theme?

support Staff answered 4 years ago

Hi,
We are really sorry for late reply,
For services shortcode: Please use "Services (style 5)" for this .
Please send your wp-admin info to diagnose your topbar issue.We surelly solve your issue .
OR if you want to refund ,Please contact for envato.com
Thanks

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